voiXen changes the way quality management, compliance & coaching are done in companies. Using state-of-the-art artificial intelligence (Machine Learning), voiXen finds out what customers really want - helping organisations deliver enhanced service. Recognize why your customers call. Identify and classify why they leave (and prevent future terminations). Recognize and analyze hot topics and customer trends. Measure and increase quality. Reduce coaching time. Improve call quality. Our company is able to extract valuable data from large unstructured information. Especially in voice calls, such information is available, but cannot be accessed today in a efficient way. voiXen is a competent German-speaking AI and big data partner.